Product Manager
Products
We’re hiring a pragmatic Product Manager to own the product experience for a life-science AI platform used by R&D teams in biotech and pharma. You will translate scientist workflows into product features, run pilots with R&D teams, and partner closely with engineering, AI researchers, and commercial stakeholders into measurable product improvements.
Responsibilities
- Own the product backlog and prioritize features that deliver measurable value to biotech and pharma R&D users.
- Translate user needs (bench scientists, computational biologists, ML engineers, R&D leaders) into clear, testable user stories, acceptance criteria and wireframes.
- Run discovery: interview users, run usability tests, analyze telemetry, and validate product hypotheses.
- Coordinate cross-functional delivery: work closely with full-stack and AI engineers, DevOps, QA, and design to move features from spec to production.
- Define and maintain product artifacts: product roadmap, PRDs, API/UX specs, release notes and developer docs.
- Manage pilot programs and customer onboarding: recruit pilot users, run onboarding sessions, capture feedback and convert pilots to repeatable product requirements.
- Monitor product health and KPIs (usage, job success rate, time-to-first-result, onboarding time); use metrics to prioritize bugs and improvements.
- Own stakeholder communication: give regular demos, report progress to leadership, and solicit cross-team alignment.
- Ensure compliance & governance requirements are represented in product decisions (auditability, data access controls, export-control gating).
- Create and maintain customer-facing materials: product one-pagers, onboarding playbooks, runbooks, and API docs.
- Act as the voice of the customer inside the company; evangelize product choices and customer needs across the org.
- Facilitate sprint planning, grooming, retrospectives and acceptance of delivered work; work with engineering to remove blockers.
Qualifications
Must have:
- 5+ years product management experience delivering B2B/SaaS products; minimum 2+ years working on ML/AI products or computational platforms.
- Experienced working with science or technology product development required.
- Proven track record running pilots and onboarding early customers; ability to translate pilot learnings into product improvements.
- Strong analytical orientation: experience defining KPIs, designing experiments, A/B tests and interpreting usage/telemetry to prioritize work.
- Exceptional stakeholder and people-management skills: comfortable working with scientists, engineers, operations, and commercial teams.
- Demonstrated ability to prioritize under ambiguity and to balance short-term delivery with long-term platform strategy.
- Bachelor’s degree (any technical, business or life-science background). Relevant domain experience in life sciences / biotech is a strong plus but not mandatory.
Nice to have:
- Prior experience in life-science, drug-discovery, or computational biology environments (R&D workflows, lab integration, LIMS, ELN).
- Familiarity with ML/AI product lifecycle, model registry concepts or MLOps (helpful for faster onboarding, but not required).
- Experience working with regulated customers (pharma, clinical, or similar) and familiarity with audit/GxP concepts.
- Experience with developer-facing products (APIs, SDKs, CLI) or platform products.
Benefits
We provide a dynamic, fast-paced, and collaborative environment where problem-solving and agility are at the heart of what we do. Along with a competitive salary, we foster a culture that values ambition, confidence, and humility, consistently pushing the boundaries of innovation. If you're excited about working in a young, talented tech company and want to explore the world of AI and pharmaceuticals, we encourage you to apply.
- Competitive salary
- Workplace: 45-47 Tran Xuan Soan, Hai Ba Trung, Ha Noi (From Monday to Friday: 9h -17h)
- Build a professional network through collaborations with pharmaceutical companies, industry leaders, and academic experts.
- Work on impactful projects that address critical challenges in drug discovery and healthcare.
How to Apply
If you think we're a good match, send your CV to:
Email: office@nyb.group
Subject: [NYB] Product Manager_Your name
We’ll get in touch to let you know what the next steps are.
Contact office@nyb.group for more information.